Privacy Policy
Who we are
This policy applies to Sportsmans Motor Inn at 29 Burkinshaw St, Barooga NSW 3644, operated by Sportsman's Management Pty Ltd.
What we collect
When you book or enquire, we collect your name, contact details, address, vehicle details, guest numbers, stay dates, payment card details, and anything you tell us about your preferences or requirements, including accessibility needs. If you contact us through the website, we collect whatever you put in the form.
How we collect it
Directly from you by phone, email or at reception, through our website booking form, or through a booking site you used to book with us.
Why we use it
To take and manage your booking, process payment, provide the accommodation and services you asked for, answer your enquiry, meet our legal and tax obligations and, if you have opted in, send you offers and news.
Marketing
We only send marketing emails to people who have opted in. Everyone has an unsubscribe link, and we act on it promptly.
Who we share it with
We share information with SiteMinder, which handles our booking engine and channel management, and Little Hotelier, our property management system. We may also share information with the online travel agent you booked through if you used one, our accountants where required, and government agencies where the law requires it. We do not sell your information to anybody.
Overseas disclosure
Some of our service providers may store data on servers outside Australia. We take reasonable steps to make sure they handle your information appropriately.
Payment card information
We accept Mastercard and Visa. Payment card information is used to process and manage your booking and payment. Card information may also be handled by the booking and payment systems used in connection with your reservation.
Website and cookies
Our website may use cookies required for website and booking functionality. At present, no Google Analytics tracking ID is configured on the website. If analytics or other tracking tools are introduced in the future, this policy will be updated where required.
Security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. Paper records are kept secure at reception and destroyed when they are no longer needed.
How long we keep it
Booking and financial records are kept for as long as required by law and for legitimate business purposes. Company financial records are generally kept for at least seven years. Marketing contact details are kept until you unsubscribe.
Access and correction
You can ask us what we hold about you and ask us to correct it. Contact reception on (03) 5873 4444 or at info@sportsmansmotorinn.com.au, and we will respond within a reasonable time.
Complaints
If you think we have mishandled your information, contact us first and we will look into it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy. The current version is always on this page.
Contact
Reception, Sportsmans Motor Inn, 49-55 Golf Course Road, Barooga NSW 3644. Phone (03) 5873 4444. Email info@sportsmansmotorinn.com.au. Reception is our contact point for any privacy question or request.