Terms & Conditions

Booking and confirmation

A booking is confirmed when we send you a confirmation number. Please check the dates, room type and guest numbers on that confirmation and tell us straight away if anything is wrong.

Rates

Rates vary by date and are confirmed when you book. The rate on your confirmation is the rate you pay. All rates are in Australian dollars and include GST. Rates are based on the number of guests shown on the booking. Any extra-person charge is shown in the booking engine and confirmed at the time of booking.

Payment

We take valid credit card details to hold every booking. Payment is due on arrival unless you have an account arrangement with us. We accept EFTPOS, Visa, Mastercard, American Express and cash.

American Express payments attract a 3.5% surcharge.

We do not place a pre-authorisation on cards. If your accommodation has been prepaid online, valid credit card details are obtained at check-in.

Check-in and check-out

Check-in is from 2:00pm. Check-out is by 10:00am. If you expect to arrive after reception closes, call us on the day and we will arrange a key. Later check-out may be available on request and depends on the room not being booked that night.

Cancellation

Individual bookings made directly with us can be cancelled up to 24 hours before the check-in date at no charge. Cancellations inside 24 hours, and guests who do not arrive, are charged one night's accommodation.

Bookings made through a third-party booking site require at least 48 hours' notice for cancellation.

For Christmas/New Year, Easter and long weekends, a 14-day cancellation policy applies. Cancellations made within 14 days of the check-in date are charged one night's accommodation.

Group and package bookings have their own terms, set out in the booking confirmation.

Group bookings

A group booking is five rooms or more.

Group bookings require a $50 per person deposit. The deposit is non-refundable if the booking is cancelled within 30 days of arrival.

The organiser named on the booking is responsible for payment and for the conduct of the group.

Guest numbers and visitors

Only the guests named on the booking may stay in the room. Please tell us if your numbers change. Visitors are welcome during the day but cannot stay overnight without our agreement.

Smoking

All rooms and enclosed areas are strictly non-smoking, and that includes vaping. A $300 cleaning charge applies to any room that has been smoked in.

Pets

We do not accept pets. Assistance animals are welcome at all times.

Damage and cleaning

You are responsible for damage to the room, its contents or the property caused by you or your guests. Where a room needs cleaning beyond normal servicing, or something is damaged or missing, we will charge the reasonable cost of cleaning, repair or replacement to the card held on the booking. We will tell you before we do.

Noise and behaviour

We have families, golf groups and people who have to work in the morning all on the property at once. Please keep the noise down after 10:00pm. We may ask guests who disturb others to leave without a refund, and any future bookings may be cancelled at management's discretion.

Pool and grounds

The pool is not supervised and is used at your own risk. Children must be supervised by an adult at all times.

Pool hours are 7:00am to 9:00pm. Pool rules are displayed at the pool.

Motel guests are only permitted to use the pool area.

Parking

Parking is free and unreserved. Vehicles and their contents are left at your own risk. Tell us when you book if you are bringing a boat, a trailer or an oversized vehicle.

Lost property

We hold items left behind for 30 days and can post them to you at your cost.

Liability

We take reasonable care, but we are not liable for loss or damage to your property, or for loss arising from your use of the facilities, except where that liability cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any consumer guarantee that applies under that law.

Circumstances beyond our control

If we cannot provide your accommodation because of something outside our control, such as fire, flood, an extended power failure or a government direction, we will refund what you have paid for the affected nights. That is the limit of our obligation in those circumstances.

Changes to these terms

We may update these terms. The terms that apply to your stay are the ones published when you made the booking.

Contact

Sportsmans Motor Inn, 49-55 Golf Course Road, Barooga NSW 3644. Phone (03) 5873 4444. Email info@sportsmansmotorinn.com.au